Refund processing times vary by payment method, here is an estimated timeline: Credit/debit card: 5-14 business days (depending on bank processing time). E-wallets (PayPal, Yandex.Money, etc.): 1-7 business days. Bank transfer: 7-10 business days. Other payment methods: refer to the refund time specified by the specific payment platform. If you have not received your refund after the above time, please contact us immediately.
2. How can I get a refund if my credit card is no longer valid or has expired?
Even if your credit card has expired or is invalid, the refund will be transferred to your new card or account by the bank. If there is any problem, please contact the issuing bank directly for assistance.
3. How can I get a refund by credit or debit card?
The refund will be automatically returned to the original credit or debit card account used for payment. Depending on the bank, the processing time is 5-14 business days.
